A friend I know on MSN relayed this story to me the other day about her troubles with a PSP game downloading/activating problem.
She says that since she got her PSP in February, it was never able to download games of any kind (she's so far only tried with demos, however). She eventually got around to asking Sony and they didn't reply for some time.
When Sony did finally reply, it was after PSN went down because of the hacking. They claimed her PSP game downloading problems were due to PSN being down. She says she did tell them her problems had been happening since February, so she couldn't fathom why they would say a problem existing before PSN was down was caused by PSN going down.
Because all she wanted was one game, maybe two at the most, she wasn't too worried about it and hasn't asked again or replied to their message. She tried googling, but no one else got a good answer out of Sony either, and nobody knows what causes the error or how to fix it short of reformatting the entire PSP (which was already done because, to her knowledge, she got a REFURBISHED PSP).
Still, it's kind of dumb to have said that. I think Sony was just trying to avoid tech support of all kinds at the time because they were busy with the hacking, but their response to the matter was very unprofessional.
She says that since she got her PSP in February, it was never able to download games of any kind (she's so far only tried with demos, however). She eventually got around to asking Sony and they didn't reply for some time.
When Sony did finally reply, it was after PSN went down because of the hacking. They claimed her PSP game downloading problems were due to PSN being down. She says she did tell them her problems had been happening since February, so she couldn't fathom why they would say a problem existing before PSN was down was caused by PSN going down.
Because all she wanted was one game, maybe two at the most, she wasn't too worried about it and hasn't asked again or replied to their message. She tried googling, but no one else got a good answer out of Sony either, and nobody knows what causes the error or how to fix it short of reformatting the entire PSP (which was already done because, to her knowledge, she got a REFURBISHED PSP).
Still, it's kind of dumb to have said that. I think Sony was just trying to avoid tech support of all kinds at the time because they were busy with the hacking, but their response to the matter was very unprofessional.
