That one was with sitckers.Is the one without gap in stock now?
Wait for the other two with kits in few days.
That one was with sitckers.Is the one without gap in stock now?
Wait the items with kits. Wait in 3 days maybe.Is the 2-pair with tools kit that went up today the 'final' kit? Or are we waiting a bit longer?
Customers' satisfy is our first priority.Obviously just need to re-calibrate a little bit but no need of external magnet whatsoever just a regular calibration and all go smooth.
@AKNES, thanks a lot for all your help and encouragement on this thread.
When you posted these issues before, I also communicated to GuliKit at the same time, they will improve the assembly and other issues you found.Tested my final unit, with no noticeable issues - just needed some calibration, like they normally do.
I then opened a second V2 unit. This one was tested and had no movement issues.
Comparing this one with the first V2, the shaft piece for the horizontal slider doesn't have rounded corners.
There's no horizontal resistance in this one.
This one also has some very noticeable moulding defects, but thankfully in places that don't affect movement.
I still don't understand what was Gulikit's fix for the click and jump issue from V1... but I did notice there's some extra grease under the sliders... could that be the solution? The grease acts not only like a lubricant, but also helps stick the slider and the rail together? Seems like it.
Customers' satisfy is our first priority.
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When you posted these issues before, I also communicated to GuliKit at the same time, they will improve the assembly and other issues you found.
You said to fix the click and jump problems, GuliKit was modified on the mold, but I don’t know the specific details (I’m not an engineer, hahaha). Lubricant is available in every version.
In addition, I remember that the GuliKit engineer told me that the Click problem (when there is no jump) actually occurs probabilistically on the original joysitck. (I have not tried to verify this statement)
For us at AKNES, on the one hand, we will continue to let GuliKit find and improve all problems, big or small. On the other hand, we will also do a good job in after-sales service for customers who are troubled by product problems.
Yes, it is true that some customers now report occasional clicks, but no jump issues. If the customer minds, we will still choose to resend the product to the customer to help them get a better experience.Clicking may indeed occur from the spring rings' movement, that doesn't cause the jump.
I don't remember lubricant in the rails and sliders of V1, only in the center piece / shaft / axis parts (but maybe I just didn't notice it or it was in smaller quantity). V1 also did seem to use a different grease, a blue one.
It is possible the fix was made in the housing (black "outside" case)... if the rails where the slider sits got slightly raised in moulding, that should work as a fix. I'll measure the housing depth to rail, to confirm this (soon).
Thanks for keeping in touch with the community. You are an example for what good customer support should be.
Did the Amazon team help you with the after-sales problem?I’d like to have a go at fixing my clicky jumpy sticks. Those who have fixed theirs, which of the methods do you think I’m least likely to screw up?
Ask your seller a change is on the manufacturer warrantyI’d like to have a go at fixing my clicky jumpy sticks. Those who have fixed theirs, which of the methods do you think I’m least likely to screw up?
I think the best fix was using a the folded piece of teflon tape, as this didn't involve removing material and kept it smooth. For any of the fixes you need to be quite comfortable with handling very little pieces. Do it for science / practice, if you have free time, and don't mind breaking the sticks because you already got a replacement from support - but if you didn't ask for a replacement, then you should now - that's the correct "fix".I’d like to have a go at fixing my clicky jumpy sticks. Those who have fixed theirs, which of the methods do you think I’m least likely to screw up?
Right, other than a straight replacement, PTFE tape and a bit of lube on the sliders is the easiest (and cheapest) fix.I think the best fix was using a the folded piece of teflon tape, as this didn't involve removing material and kept it smooth. For any of the fixes you need to be quite comfortable with handling very little pieces. Do it for science / practice, if you have free time, and don't mind breaking the sticks because you already got a replacement from support - but if you didn't ask for a replacement, then you should now - that's the correct "fix".
Ask your seller a change is on the manufacturer warranty
I think the best fix was using a the folded piece of teflon tape, as this didn't involve removing material and kept it smooth. For any of the fixes you need to be quite comfortable with handling very little pieces. Do it for science / practice, if you have free time, and don't mind breaking the sticks because you already got a replacement from support - but if you didn't ask for a replacement, then you should now - that's the correct "fix".
So, is now a good time to buy these? As in, have all the design kinks worked out?
I've been regularly checking into this thread since early February, around the time the first YouTube videos on it started going out.
If you have any product issue we will full refund to you or a free replacement.So, is now a good time to buy these? As in, have all the design kinks worked out?
I've been regularly checking into this thread since early February, around the time the first YouTube videos on it started going out