Misc "other" folder delete manually

nikolanii

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Hello guys.

I have an issue, the 'other' storage folder is around 10gb for me.

I tried installing a game, had enough space, but the hard drive disconnected from where I was installing from. So it just stopped.

I reinserted it and installed it and it worked.

But now I have a huge 10gb other folder in storage.

I tried looking through the notifications and deleting them, but nothing fixed the issue.

Iirc I deleted some cache files/folders through the FTP a year ago when I had a similar issue and it worked.

How do I delete it manually? I can use an FTP or whatever.

Thanks in advance!
 

Leeful

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I don't know the exact FTP location ATM but there are a few of things you could try.
  • Open notifications and press the options button and look in the downloads section to see if there is anything unfinished.
  • Uninstall the game that you were installing when the issue happened.
  • Make a backup of your databases. Enter safe mode and rebuild database, restore your backed up databases.
I think just uninstalling the game should do it.
 
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nikolanii

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I don't know the exact FTP location ATM but there are a few of things you could try.
  • Open notifications and press the options button and look in the downloads section to see if there is anything unfinished.
  • Uninstall the game that you were installing when the issue happened.
  • Make a backup of your databases. Enter safe mode and rebuild database, restore your backed up databases.
I think just uninstalling the game should do it.
Hello, thanks for the reply!

I tried the notification thing, did not work, as everything was gone, deleted.

I uninstalled the game, still did not work.

I even rebuilt the whole database. Restored the database back.

And still..other 10gb. But a weirder thing happened. I don't see any games installed on the internal drive. Even though I see them on the home screen and everything works properly.

Any other ideas maybe? This is quite frustrating :/
 

godreborn

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The ps4 uses a temp folder for installs. It may be like the ps3 where it's based on time stamp, so uninstalling or reinstalling will not affect that.
 

nikolanii

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The ps4 uses a temp folder for installs. It may be like the ps3 where it's based on time stamp, so uninstalling or reinstalling will not affect that.
Yes, exactly. I was thinking about that, having a hard time finding those temp folders though
 

godreborn

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Yes, exactly. I was thinking about that, having a hard time finding those temp folders though
I don't know where it's at on the hdd, but I can guarantee it's in the user partition. the ps3's temp folder is located in dev_hdd0/game (the location where it ends up). however, the temp folder for install and delete are named _INST or _DEL respectively, followed by a time stamp. if either is interrupted, the folder will remain. afaik, there's no way to fix this if using stock other than a format, which is a huge mistake by sony. you have to delete the folders manually.
 
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nikolanii

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I don't know where it's at on the hdd, but I can guarantee it's in the user partition. the ps3's temp folder is located in dev_hdd0/game (the location where it ends up). however, the temp folder for install and delete are named _INST or _DEL respectively, followed by a time stamp. if either is interrupted, the folder will remain. afaik, there's no way to fix this if using stock other than a format, which is a huge mistake by sony. you have to delete the folders manually.
That solved it, thank you!
 
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Leeful

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I just did a test installing a big game and looking through FTP and while the game was installing I had a 39.20BG app.pkg file in /user/bgft/task/0000006d/ and after the game had installed the app.pkg in there was gone.

So maybe the /user/bgft/task/xxxxxxx folder?
 

godreborn

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I just did a test installing a big game and looking through FTP and while the game was installing I had a 39.20BG app.pkg file in /user/bgft/task/0000006d/ and after the game had installed the app.pkg in there was gone.

So maybe the /user/bgft/task/xxxxxxx folder?
interesting. could stand for background file transfer? the vita has bgdl, which is the temp folder for that system, and I think it stands for background downloader.
 
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