Hello, I've noticed a decline in the voltage delivered by the USB ports on my Switch dock. When measured with the switch turned on and connected to the dock, the voltage registers at only 2.65V instead of the expected 5V, rendering the USB ports unable to power connected devices.
The problem seems to have started a few months ago when my 8-bit adapter began turning off without any apparent reason. Initially, I thought it was an issue with the adapter itself, but upon trying a new one, I realized the problem persists. Both the new and old adapters work perfectly on my PC and other consoles (even another switch), confirming that the issue lies with my Switch dock.
Interestingly, I've found that power cycling the dock (turning the console off and then connecting the power cord with the switch off) temporarily resolves the issue if I am lucky (working around one in ten times) and the voltage returns to 5V, but within one to four hours, the problem reoccurs, and the voltage drops back to 2.65V.
Aside from this USB voltage issue, the dock appears to be functioning properly. It charges the console normally and displays images on the television without any problems.
Has anyone else experienced a similar problem or have suggestions on how I can go about fixing this issue?
The problem seems to have started a few months ago when my 8-bit adapter began turning off without any apparent reason. Initially, I thought it was an issue with the adapter itself, but upon trying a new one, I realized the problem persists. Both the new and old adapters work perfectly on my PC and other consoles (even another switch), confirming that the issue lies with my Switch dock.
Interestingly, I've found that power cycling the dock (turning the console off and then connecting the power cord with the switch off) temporarily resolves the issue if I am lucky (working around one in ten times) and the voltage returns to 5V, but within one to four hours, the problem reoccurs, and the voltage drops back to 2.65V.
Aside from this USB voltage issue, the dock appears to be functioning properly. It charges the console normally and displays images on the television without any problems.
Has anyone else experienced a similar problem or have suggestions on how I can go about fixing this issue?