Ordered January 30th, payment processed just fine. Says they ship next weekday from CA, still haven't shipped and not responded to any emails. As soon as my bank lets me I'm disputing the charge.
Just so you know ahead of time, this whole week is chinese new year. What that means is almost all chinese vendors will be closed for the holiday.
So your inability to contact them at this time is normal. And if they were to ship your item this week, it will not ship until AFTER this week because of the new year.