Yeah I've never used android before. I have no idea if this device or the version of android on it are representative of android in general, but it's absolutely awful. Everything is sluggish, the App Store was missing after a factory reset and had to be installed manually, the store crashes with an error that the google play service 'stopped' and it refuses to install an update to this service, even the keyboard is shit - tapping a field brings up an interface which covers the whole screen so you can't see what you're typing into. Even the bloody web browser doesn't work properly, randomly crashing back to the home screen all the time. Alll this meant it took an hour to get the App Store to even load, only to find that nothing would install. The only pleasant thing about this experience was googling possible fixes on my iPad...