I've been messing with it as it was being built, mainly by trying to break things and acting like a butthole. We have some talented coders and designers, and yeah we do listen to suggestions and complaints. Although we've had the moderators using it for a bit, testing it out before release, it was a work in progress.. the fixed state will have to have kinks worked out through the interaction of our large user base. The quickness with which problems were fixed during the testing stage gives me confidence that most people will be happy with it over time.