Many people in the US have issues filing taxes, due to the complicated steps involving like getting required forms and filling out tax returns. Most countries don't require this, sending a bill with the required amount to pay listed, but due to heavy political lobbying by companies like Intuit, this is not how it works in the US.“TurboTax is bombarding consumers with ads for ‘free’ tax filing services, and then hitting them with charges when it’s time to file,” said Samuel Levine, Director of the Bureau of Consumer Protection. “We are asking a court to immediately halt this bait-and-switch, and to protect taxpayers at the peak of filing season.” ... In spite of [the TurboTax] advertising, many consumers who took the time to gather their documents, entrust their personal information to Intuit, and begin the filing process found that they could not file their taxes for free. ... The Commission is asking a federal court to put an immediate halt to Intuit’s false advertising and has also authorized the filing of an administrative complaint alleging that the company’s practices are illegal. Both complaints allege that Intuit’s practices violate the FTC Act.
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