So a person we know pretty well just brought her (ancient) laptop here, says she has a virus on it.
The virus immediately makes all downloaded files branded as 'virus, potentially harmful for your PC', hence she can't download anything anymore.
I installed SUPER AntiSpyware & Malwarebytes, they found a lot of things but the virus isn't gone. I used both the free versions. I also ran a quick Microsoft Security Essentials scan, didn't find anything......
I've uninstalled Chrome (her browser) 3 times, even with REVO Uninstaller, the next time I install Chrome (downloaded on another PC, transferred via USB), it gives the same problems.
Even Internet Explorer can't download anything (it marks it as virus again...), I haven't tried Firefox though.
So basically, what can I do? All browsers seem to be marked, and the 3 Anti virus programs I usually use don't find it....
I can format, she's bringing the Windows DVD tomorrow, but that's of course last option.
The virus immediately makes all downloaded files branded as 'virus, potentially harmful for your PC', hence she can't download anything anymore.
I installed SUPER AntiSpyware & Malwarebytes, they found a lot of things but the virus isn't gone. I used both the free versions. I also ran a quick Microsoft Security Essentials scan, didn't find anything......
I've uninstalled Chrome (her browser) 3 times, even with REVO Uninstaller, the next time I install Chrome (downloaded on another PC, transferred via USB), it gives the same problems.
Even Internet Explorer can't download anything (it marks it as virus again...), I haven't tried Firefox though.
So basically, what can I do? All browsers seem to be marked, and the 3 Anti virus programs I usually use don't find it....
I can format, she's bringing the Windows DVD tomorrow, but that's of course last option.