Today one of my older computers went down, it was a HP 7950 and I spent a good hour and half with a technician talking about it, after I had exhausted what little I knew to fix the problem.
The computer simply no longer responds to the power button, and we both ran through the myriad of attempts to get it to work. (I'm very savvy when it comes to fixing a computer from the software side of things, but hardware is still a very foreign concept to me.)
I was subsequently told, after being unable to fix the problem, that I should take it to a Best Buy, Radio Shack, or Comp USA to be serviced.
I have several questions:
1.) How much does it cost for them simply to look at the computer? The computer, being four years old or so, is no longer under warranty.
2.) For anyone with knowledge of the problem, how much would you estimate a repair for this would cost? I use that computer for school mostly, and as a student don't necessarily have the funds to purchase a new computer if the repair is much cheaper.
3.) What is the process at these places, what is the turn around speed? Do I turn the computer in one day and get a quote back a few days later with the cost to fix it? Is it faster, is it a slower process?
4.) Also I have material on the computer that is sort of dumb to have, things like my SSN are more than likely in the computer's memory somewhere, as it was for the better part of my schooling the ID used to log into school functions and stuff. Credit Card numbers that were used in purchases, etc, is that a cause for worry if I'm handing it over to people at one of these stores? (No this question is not about porn, they can peruse my porn all they like
)
The computer simply no longer responds to the power button, and we both ran through the myriad of attempts to get it to work. (I'm very savvy when it comes to fixing a computer from the software side of things, but hardware is still a very foreign concept to me.)
I was subsequently told, after being unable to fix the problem, that I should take it to a Best Buy, Radio Shack, or Comp USA to be serviced.
I have several questions:
1.) How much does it cost for them simply to look at the computer? The computer, being four years old or so, is no longer under warranty.
2.) For anyone with knowledge of the problem, how much would you estimate a repair for this would cost? I use that computer for school mostly, and as a student don't necessarily have the funds to purchase a new computer if the repair is much cheaper.
3.) What is the process at these places, what is the turn around speed? Do I turn the computer in one day and get a quote back a few days later with the cost to fix it? Is it faster, is it a slower process?
4.) Also I have material on the computer that is sort of dumb to have, things like my SSN are more than likely in the computer's memory somewhere, as it was for the better part of my schooling the ID used to log into school functions and stuff. Credit Card numbers that were used in purchases, etc, is that a cause for worry if I'm handing it over to people at one of these stores? (No this question is not about porn, they can peruse my porn all they like