With "here", I actually meant Belgium. I have no idea how other European countries do it, let alone the store policy. But if the product isn't faulty, then they're certainly not obligated to refund real money.Really? Is that common in the EU?*not sure how things are regulated in other countries, but over here you can't just demand a full refund. If it's within a couple of days, you have the receipt and it's unopened, then you're entitled to coupons to be used in the store. But real money on multiple consoles? I seriously doubt it.
I'm actually equally surprised it's different on your end. Can you really just buy something and return it to get all your money back for no apparent reason? It's like you have a whole shopping mall full of libraries, by the sounds of it.
It would indeed, as you say, reduce any risk to a zero. Strange...
Not that strange. You paid money in exchange for a particular product. If, after actually using the product, you find it does not meet your expectations you take it back and exchange a product for money. Some stores are dicks about it and try and give in store credit instead, but if you bitch hard enough you'll get what you want.
Most return policies have a 30 day limit. After that, you're stuck with it.
I'm equally puzzled by other European sales conventions. No free refills? Coke comes in a small glass with no ice? Wut?