ShopTemp Customer Feedback topic

[Jakeysaurus]

Customer Service
--
It wasn't too bad at first. I got a reply within 3 hours, now it's been over 15 hours since the reply. My order has been stuck at "Awaiting Payment" since about Thursday and PayPal says that it was completed.

 

[shaunj66]

Customer Service
--
It wasn't too bad at first. I got a reply within 3 hours, now it's been over 15 hours since the reply. My order has been stuck at "Awaiting Payment" since about Thursday and PayPal says that it was completed.

I already told you - they are NOT supposed to work on weekends so you should expect a reply today seeing as it's now Monday.

 

[angrybanana5000]

Ordered my Acekard on Friday. My card went from Shenzhen, China to Boston, MA (where I live) over the weekend. When I checked on my order on Tuesday my Acekard was in Canada!? Now I have to wait for DHL to contact me about my order.

 

[Jakeysaurus]

Ya mine did the same thing sort of. It was in Shenzen Monday, then it processed and went to Hong Kong and processed? Now I'm guessing it's on its way over here because it's been 12 hours or so since it last updated.

 

[angrybanana5000]

Ya mine did the same thing sort of. It was in Shenzen Monday, then it processed and went to Hong Kong and processed? Now I'm guessing it's on its way over here because it's been 12 hours or so since it last updated.

Yeah mine went to hong kong too. Hopefully your's will actually get to you unlike mine. >

 

[Jakeysaurus]

^What do you mean? You never got yours? When did you order it? I paid for the 3-5 day shipping too, though.

So it should be here tomorrow or Friday.

I want it. > lulz. But, seriously, what happened?

 

[angrybanana5000]

^What do you mean? You never got yours? When did you order it? I paid for the 3-5 day shipping too, though.

So it should be here tomorrow or Friday.

I want it. > lulz. But, seriously, what happened?

DHL accidentally sent my order to Canada instead of Boston where it should have been. Luckily it came today though! Now I just need to set it up.

Edit: I think I got a bad MicroSD adapter. It doesn't even work in my computer's SD reader.

 

[CrimzonEyed]

Ordered a New R4 for a Friend last wednesday, went from Pending to Shipped on friday.
Hope i get it this friday or monday next week

 

[xXVisionZXx]

Good service, easy check out, i didnt have to use paypal (pain in the but) to pay

so happy
BTW:
if im not home and i get hong kong registerd Airmail can my uncle get the packege for me if im not there atm? and if no one there what happenes to my order? Thanks in advance

 

[Synt4x3rror]

I ordered a ez flas 3 in 1 on the 9th and it arrived today


so far so good, works like a charm, shipping was rather fast, but I'd wish they had left a tracking number


but oh well, thanks to shoptemp

 

[CrimzonEyed]

Got my new R4 today, exactly 3 weeks after the order

Nothing was damaged even though i haven't tryed to play anything on it. The box looked like someone had been sitting on it but the box isn't important

 

[Recorderdude]

I'd like to request a small change in shoptemp's ordering process.

If you purchase over $80 in products in one order, you shouldn't even be able to choose standard Hong Kong airmail. You should just get an option of registered HK airmail (which is already free if you buy over $80 in one order) or express shipping. This would prevent people who don't know the difference between the two from choosing standard when they can get registered for free (AKA: ME) Hopefully this wouldn't be too hard to code in.

 

[taken]

My first ordered on the 28/9/10.
Shipped on the 29/9/10.
The order arrived on the 12/10/10.

Which I thought was great service for free Shipping.

So I ordered on the 9th October and it says shipped on 11th October and I am still waiting date now is 1st November.

 

[EyeZ]

I made my order with ShopTemp on the 28th October and selected Express Shipping, items arrived this morning 2nd November.

All items arrived well packed (which included 2 acekard2i's) and confirmed working with akaio 1.8.1, so once again a great service from ShopTemp.

 

[Skiller23]

my order (R4 revolution) arrived today to me in Algeria so it took in the 3 weeks to arrive in good condition excellent service from shoptemp, many thanks

 

[CWaffles]

My first ordered on the 28/9/10.
Shipped on the 29/9/10.
The order arrived on the 12/10/10.

Which I thought was great service for free Shipping.

So I ordered on the 9th October and it says shipped on 11th October and I am still waiting date now is 1st November.

Yeah, I ordered my DSTwo on October 13th, shipped on October 15th to the United States and I'm still waiting also.

 

[mouadib]

hi to all
I will thank this board (all the guys who working to give advice).
I buy 4 dstwo with mmc + service setup.
order on 4/11/10 by express shiping(dhl for me) arrived on 8/11/10 to belgium.
my stuff comes well packed.

i thank shoptemp and i will recommend them.
merci

 

[ShadowSoldier]

Just opened a ticket concerning why I didn't get the tracking number when I paid the extra dollar option...

Edit: Just got a reply [pretty quick if you ask me. I wasn't expecting one for a day at least]. Whoever helped me out was very helpful. Didn't try to feed me any information that made it more confusing. He was direct and just skipped all the stuff and solved it. I like it

Very good for a guy like me who likes things simple and quick.

Glad I'm supporting ShopTemp

 

[Pyrate02]

Shoptemp sucks! I ordered from them 5 Acekards on 10/24 and still haven't received them. I sent them an email asking them to track it days ago and still no response....I'm afraid my days of ordering from them are coming to an end.

If there is no satisfactory response soon, I am going to dispute the charge on my credit card.

 

[Recorderdude]

Shoptemp sucks! I ordered from them 5 Acekards on 10/24 and still haven't received them. I sent them an email asking them to track it days ago and still no response....I'm afraid my days of ordering from them are coming to an end.

If there is no satisfactory response soon, I am going to dispute the charge on my credit card.

You've gotta wait 5 weeks before you can dispute, plus it's christmas season. You can't go into things like this not knowing how long you'll wait.