There's something concerning going on, as Nintendo Switch owners are reporting that they're seeing suspicious attempted log-ins for their account. Many users are sharing that they've either received emails from Nintendo with notices of log-ins from new devices, or even some that say their saved payment information was used to purchase V-bucks in Fortnite without their authorization. While Nintendo hasn't confirmed or denied as to whether or not there was a data breach or if there's a problem unfolding, it would be wise to make sure your account is secured. You can do so by resetting your password, checking out if there's been an unauthorized log-in attempt by looking at your history, removing your linked PayPal or Credit Card accounts, or turning 2-Step Verification on for your Switch account, which Nintendo themselves recommended just last week.

Nintendo is now aware of the problem and is "investigating the situation". They again recommend that users turn on 2FA.

EDIT: One of our users is conducting a poll to see who has been affected. You can fill it out here.

 

[Pippin666]

I'm fairly confident I have a secure password, but I removed all payment options from my account. Kinda rubbish for a company like Nintendo not to have baked in 2-step verification.

Huh, there is a 2-step verification, but you need to activate it yourself.

Pip'

 

[DuoForce]

Shit like this happens all the time. If you save your card info on your account then you shouldn't be shocked when someone hacks your account and spends a shitload of money that isn't theirs in the first place. This goes for all online accounts too, not just Nintendo

 

[RyRyIV]

Didn't have 2-step enabled before now, I really should have though. Enabled and password changed!

 

[Patxinco]

Luckily me, credit card has been outdated since last year, and as i hadn't changed, they can't do anything.
Anyways, password changed and 2 step enabled too.

 

[Dominator211]

Oh Fucking Hell Nintendo

 

[xabier]

My account was also accesed a couple of weeks ago from different locations at the same time, enabled 2fa and contacted nintendo telling what happened and if i needed to take extra measures. Not a single word from them, they must be swimming in money with this covid19 thing.

I'm fairly confident I have a secure password, but I removed all payment options from my account. Kinda rubbish for a company like Nintendo not to have baked in 2-step verification.

Using an authenticator is ideal, you don't need to mess with a different program for every service.

 

[Benja81]

Lol I got Nintendo emails about logins from Russia and India. Turned on 2-step for all my nintendo accounts.

Last month someone tried to order a $500 hand dryer on amazon and 2 weeks later someone ordered a $400 tower fan through my paypal. Had to turn on 2-factor for those accts too, crazy times! Everyone locked up in their homes, nothing better to do I guess.

 

[Deleted User]

GGRRRR fuck them seriously.
I wanted to go to their website and login to check my account and yes I can login but no logout, no "my account" or somethings. Fuck them. I think I have to find what fucking sattelite they are using for french people.

EDIT: Of course.... you have to go to https://accounts.nintendo.com/
Thanks GOOGLE.

 

[XDel]

Thanks for the heads up.

 

[jpx86]

Just checked my account it's good, I do link one of my credit cards just to make things easier worse case senario if it happens just call your bank to dispute. I avoid using the store cards because it's hard to prove if you used it or someone else.

I would unlink your credit card. The worst case scenario is worse than what you described. If you call and dispute with your bank, then Nintendo will ban your account. You will lose access to all your previous purchases.

 

[DeadPixelMan]

Mine has been accessed so many times no matter how many times i changed my password.

 

[MasterJ360]

Not Nintendo related, but I do get constant fake paypal mails about my account is being locked telling me to confirm info for unlock. My old password is definitely mined thanks to a website leak, despite changing the PW with a 2-step my email is probably mined for spam.

 

[raxadian]

Thankfully I have never used my Switch online or registered a credit card or any other account with money on it to Nintendo.

 

[Deleted User]

nothing wrong with mine

 

[rusty shackleford]

I got a sign in attempt the other day from an Italian IP. I changed my password after that attempt and received an email from the same region that someone logged in. Clicked sign out of all devices, reset my password again, turned on 2fa and i had no more attempts. I dont think i ever bought anything on the eshop so i have no payment info saved.

 

[Godofcheese]

Aren't people using 2fa? :>

 

[Gamemaster1379]

This would explain what I've recently been seeing.

I had an attempt on my account on the 14th from Italy (I'm US). The password might have been shared, so changed it to a randomly generated one that was unique.

6 days later I got another login attempt from Russia. No idea how they would have gotten in.

 

[StrayGuitarist]

Welp. Changed password, enabled 2FA and removed my payment methods just in case. I just get those eShop cards anyways.

 

[fvig2001]

Are these accounts using shared passwords?

Mine wasn't also. I used a password generator for mine but Nintendo doesn't like my country's credit cards, so I never had any on them.

 

[chrisrlink]

This would explain what I've recently been seeing.

I had an attempt on my account on the 14th from Italy (I'm US). The password might have been shared, so changed it to a randomly generated one that was unique.

6 days later I got another login attempt from Russia. No idea how they would have gotten in.

i think nintendo has been hacked far worse than we relised i would run an AV scan for Keyloggers on your pc's if randomly generated passwords are being cracked that easily i suspect more is in play