These statements are contradictory, though. Do they want more features (complexity) for less money, or do they want fewer features (simplicity) for more money? Playstation has always landed somewhere in the middle, and so drifting too far in either direction can and has lost them customers at times. Just a couple bad decisions can be the difference between selling 100 million consoles and selling less than 30 million, especially when you're playing your hand from third place behind PC and Nintendo.
It's more or less the same interface you get with Windows 10's tablet mode, and Steam's big picture mode is even more simplified than that for gamers specifically. Still crossing my fingers for SteamOS to gain wider compatibility, of course, but the popularity of PC gaming continues to balloon year over year regardless. From PS4 to PS5, Sony's audience is more likely to have shrunk, or at best, remained steady. It's a multimedia device targeted at 16-30 year olds in an ocean of multimedia devices targeted at 16-30 year olds.
Right on cue:
Assuming Playstation wants to be the "savior" of either physical media or exclusivity is a mistake. Every business wants to reduce overhead and increase profits, which in the modern day means pushing digital distribution and multi-platform releases as much as possible.
