Here’s my 2 cents
1. Most of you posting inflammatory comments (to both the OP and to MCD) have likely never worked in customer service. I get that - it’s a tech board.
2. The OP is upset. As a customer he has every right to be. Should he have been as rude as he was to MCD? No. But MCD shouldn’t have cancelled his order w/o confirming that the OP wanted this done.
3. I applaud MCD for posting here. However, he does need to develop his communication skills more. It’s oretty obvious that this is a one-person operation. There’s nothing wrong with that. However, there’s also nothing wrong with customers expecting their orders in a reasonable amount of time and to be communicated with when delays occur.
It’s obvious that once MCD did post to this thread that many customers appreciated it and likely “calmed down”. I personally did.
The morale here is 1. Don’t treat sellers like garbage, they’re people too and 2. MCD should have communicated the delays better.
I hope they both learned the above.