Stone Age Gamer likely ripped me off

[the_randomizer]

So, I decided to order a Mega Everdrive X7 to go with my Analog Mega SG right? I placed the order, got email confirmation, order no. and all, everything seemed to be in perfect order.
Well, out of curiosity, I wanted to check on the current shipment status of the flashcart, you know, to see if it's been shipped or not. See, to give a little background, I created an account on their site,
email, address and so on; well, when I logged on (after having to reset my password), lo and behold, the site conveniently states "no orders have been made". I sent a support ticket and haven't received
a response yet due to me sending it last night, and that's fine, I'll probably get one later this afternoon. My question now, is, am I SOL? Did they just screw me out of 180 dollars for a flashcart that I'll
never receive due to garbage website design?

Proof of ordering (censored to hide personal data):

Like, as you can see, I definitely paid for it, it shows up on my bank activity and posted. I have plenty of proof to show I bought it, but I can't look up my order's status on the site I ordered if from? What fresh hell is this?
Has anyone on here ordered from SAG and if so, have they had a similar experience? Is this normal? I really want to ship, and I paid for 2-3 day shipping, so...like, what's going on?

 

[MohammedQ8]

Cancel X7 and order mega everdrive pro instead hehe.

Fate wants you to go pro.

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[callmebob]

I highly doubt that stone age gamer ripped you off. I´ve ordered stuff there before and had absolutey no problems with them.

They even threw in some stickers and crap for free!

 

[Tom Bombadildo]

Yeeeah no, a reputable store like Stone Age Gamer didn't "rip you off". I've ordered all my flash carts from them, and never had an issue once.

Contact their support. It's infinitely more likely a glitch or user error.

 

[the_randomizer]

Yeeeah no, a reputable store like Stone Age Gamer didn't "rip you off". I've ordered all my flash carts from them, and never had an issue once.

Contact their support. It's infinitely more likely a glitch or user error.

I'm a derp, turns out that the system screwed up and caused me to order as a guest, despite registering. Spoke to an admin via Discord and he applied it to my account, now my account is tied with the order. Why it did that, I don't know, but it was still a royal PITA. It seems to be working now, but damn what a pain it was.