SX Pro Dongle Defective - NO LED - DOA 1st batch from MCD

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I pre-ordered the SX Pro from MCD and was in the 1st batch order. It was delivered 06/30 dead on arrival with no LED indicator. Does not send payload when trying to operate as instructed. When connect to a PC via USB it is detected after 15 second or so, gets very warm or even hot, then disconnect after about 3 minutes tops.

ModChipsDirect replied to my email claiming no responsibility and instructed to contact TX directly. Still awaiting that response.

I have seen other threads about defective units but none that had no LED indication. This one seems to be shot.
 
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People were warned not to buy from modchipdirect from atleast 10 different users over the past months. Absolutely ridiculous that they are doing this.
 

Skylinedeadline

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People were warned not to buy from modchipdirect from atleast 10 different users over the past months. Absolutely ridiculous that they are doing this.
I haven't bought a pro yet but I thought modchipdirect was supposed to be a trusted site or something like that? Are they known to be shady or iffy?
 

Zonark

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I thought mine was bad at first too but I plugged it in to switch made sure switch was off then turned it on regularly led finally came on and I was good to go
 

themyst

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I got mine from this vendor and aside from stickers not being affixed to the dongle and jig, it worked just fine.
 

Patxinco

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I remember when people were telling me that it wouldn't be defective units in the first batch and that i was somehow crazy for waiting another batch with no ETA...


Hope OP gets good news soon!!!
 

nesadi

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how is a hardware flaw the fault of the shipper? i understand if something was smashed or lit on fire, but these seems to be factory defects.

You're kidding, right? You must be American if you think it's okay for the retailer to fuck over their customers when the product *they* sold them turn out to be defective. In countries that have actual consumer protection laws, retailers are obligated to refund or replace any defective product that they sell, regardless of whether they're the actual manufacturer.
 

spkuja

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I pre-ordered the SX Pro from MCD and was in the 1st batch order. It was delivered 06/30 dead on arrival with no LED indicator. Does not send payload when trying to operate as instructed. When connect to a PC via USB it is detected after 15 second or so, gets very warm or even hot, then disconnect after about 3 minutes tops.

ModChipsDirect replied to my email claiming no responsibility and instructed to contact TX directly. Still awaiting that response.

I have seen other threads about defective units but none that had no LED indication. This one seems to be shot.

Are you sure it has charge and are you putting it in the correct way? Mine had no chare at all when I got it, so I plugged it into my phone (which can reverse charge) - you should hear the dongle making a high pitched noise. After a few seconds it worked fine
 

Welfare

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how is a hardware flaw the fault of the shipper? i understand if something was smashed or lit on fire, but these seems to be factory defects.
Well based off the type or retail agreement TX made with everybody... The retailer is the only one shipping and sitting on inventory. So they would be the one to replace the unit and eat the cost I'm assuming.
 

magico29

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People were warned not to buy from modchipdirect from atleast 10 different users over the past months. Absolutely ridiculous that they are doing this.
thank you very much,its a lot MCD followers in here,as soon as you report something they let them know. they are full of shit MOD its the number one trash site to buy anything.
 

Spoderman80s

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Are you sure it has charge and are you putting it in the correct way? Mine had no chare at all when I got it, so I plugged it into my phone (which can reverse charge) - you should hear the dongle making a high pitched noise. After a few seconds it worked fine
The same thing happened to me, I was wondering what did that noise O_O because of you I know why lol
 
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Welfare

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Are you sure it has charge and are you putting it in the correct way? Mine had no chare at all when I got it, so I plugged it into my phone (which can reverse charge) - you should hear the dongle making a high pitched noise. After a few seconds it worked fine
It does make the high pitch noise everybody talks about but the key point is there was no LED indicator at any time since I received it. I successfully sent the payload via USB from my PC but obviously then don't have the hardware license.
 

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