Nintendo is going to repair faulty Joy-Cons for free in more parts of Europe, regardless of their warranty status. On the Nintendo UK website, they added the following:

"Nintendo takes great pride in creating high-quality and durable products and is continuously making improvements to them. Therefore and until further notice, Nintendo offers to consumers who purchased the respective product in the EEA, UK and Switzerland that repairs for responsiveness syndrome relating to control sticks will be conducted at no charge by official Nintendo repair centres. This applies even if the syndrome is caused by wear and tear and even if the 24-month manufacturer’s warranty provided by Nintendo has expired.* The manufacturer's warranty does not affect any statutory rights which you may have under consumer protection legislation as the purchaser of goods. The benefits described here are in addition to those rights."

Nintendo offered free repairs for out-of-warranty Joy-Cons in the past in North America, Latin America, and France, but it never extended the policy to the UK, Switzerland, and all of the EEA until now. The company previously only repaired faulty Joy-Cons in these countries for free if they had an active warranty.

Source

 

[SylverReZ]

i cant seem to be able to buy joycons anymore here they all got pulled from all webshops? they finnaly gonna do a revision?

They'll all have the same issues, I bet.

 

[DbGt]

i bought my switch back in NA, but i moved to Europe a couple of years ago. Guess im screwed? i have joy con drift issues

 

[PopcornSweetie]

What, like those Wii Us with Hynix emmc chips?

Yep

Post automatically merged: Apr 5, 2023

One guy said they would just send you a brand new one, I mean it is okay for a regular color like gray, white or neon color since they are easy to get, but imagine sending in like Mario Red, Pokemon Joycon, Zelda etc and getting a regular gray.

I would be pissed if my Mario Red Joy-Cons got replaced with Gray.

 

[Hayato213]

Yep

Post automatically merged: Apr 5, 2023

I would be pissed if my Mario Red Joy-Cons got replaced with Gray.

I asked @godreborn, his almost got goofed up with a different joycon, he had the mario red and blue one before.

 

[PopcornSweetie]

they must be fucking joking!!

Oh, I thought they were serious about "fixing" their hardware for once

Post automatically merged: Apr 5, 2023

I asked @godreborn, his almost got goofed up with a different joycon, he had the mario red and blue one before.

Oh hell no, i am not going to send mine in then. Gulikit Halleffect where ya at?

Post automatically merged: Apr 5, 2023

Nintendo will cancel them and put them to 3 years in jail instead!

Exactly

Post automatically merged: Apr 5, 2023

Starting when? Need to send them my Drifty boy.

Sending drifting Joy-Cons to Nintendo is like gambling: You never know what you get for return

 

[AxlSt00pid]

Again, its not that hard to just buy new replacement sticks and buttons and then install them in. It saves you a lot of time and effort to ship it over to Nintendo, to then wait god knows how long to get them replaced. On a side note, if it can't be repaired, then you might be shipped an exclusive Joy-Con, but don't put your hopes up high.

I would have to replace the entire railing on 3 different pair of joycons

I've already opened one of them and the ribbon cable snapped seemingly by itself, I was being extremely careful and it still broke by the back plate opening a very tiny bit by itself once there weren't any screws holding it

 

[chrisrlink]

that remind me I need to replace my bent JC rail on the hacked/banned console i have thank god the parts only $5-10 USD on amazon

 

[regnad]

They won’t do shit here in Japan.

That’s okay. I put hall effect sticks on mine.

 

[Spiderfreak1011]

Huh, that's interesting

 

[SDA]

What's even the point when you can pick up replacement sticks and solder them in.

It's easy.
I can't fix stuff by myself.

And I've seen one of your posts here saying "no thanks, I'll fix them myself", I guess you're trying to make me think the same opinion as yours.

 

[Lather]

Sry, why dont I just go buy steamdeck?

 

[Eddypikachu]

I will never forget that the only reason the repair service is free is because there was a class action lawsuit put against them. Anyways, I actually did use the free joycon repair last month to get my shitty day-one joycons fixed and it went well, free shipping too, and the same joycons came back with the sticks replaced and working great, only took a week and half-ish to get them sent over there and get them back in the mail.

 

[Bladexdsl]

Oh, I thought they were serious about "fixing" their hardware for once

if you mean fix by replace with the same flimsy shit that will break and get drift again within a few months again? than yes

 

[TheJinKazama]

I’m in the UK and sent my joycons back a couple of months ago. They were repaired without charge.

 

[drazenm]

So FKN proud that you have to take them to court for it

I'll pirate the out of your darlings as long as i can move fingers and game, I'll take pride in that!

 

[G33ksquad]

Not saying it will be every time but I’ve sent in special editions, Mario Red, Zelda, just to see what I got back, they repaired these each time with new sticks. Granted you have to agree that you may get a different color so I do overall recommend fixing these yourself, I’m a big fan of right to repair, but in the case of Joy-Cons I find why spend money on sticks, time to swap them. When the process is free, even the form is online, takes a few minutes to fill out. I think it’s crappy they haven’t made a permanent fix for this, but I can vouch for the quality of repair service provided by United Radio.

 

[BraveDragonWolf]

Joy cons are still Tokyo drifting?

 

[PopcornSweetie]

if you mean fix by replace with the same flimsy shit that will break and get drift again within a few months again? than yes

That was EXACTLY what i mean't!

Post automatically merged: Apr 5, 2023

They won’t do shit here in Japan.

That’s okay. I put hall effect sticks on mine.

That is because Japanese people are happy enough with Nintendo. It is purly the rest of the world who do have "high-standards" of their products. Especially Americans. (Me excluded tho)

 

[leon315]

Do we have to send sticks+console all together to reparation center or is it enough just send faulty controllers?

 

[HideoKojima]

Can someone remind me of what happened to the class-action lawsuit?